If you're unsatisfied with your order, we want to make it right. We guarantee customer satisfaction and will do everything we can to meet or exceed your expectations. However, the final print quality depends on the files provided. If they are not set up correctly, the results may not match your expectations.

We do our best to flag any potential issues before printing, but ultimately, it's your responsibility to ensure your files are print-ready. If you're unsure, we highly recommend requesting a proof.

That said, we 100% guarantee our service. If the issue is on our end, we will fix it. In cases where the problem stems from the provided files, we often offer discounts to help resolve the situation. Please reach out, and we’ll work with you to find the best solution.

If you don’t see what you’re looking for on our website, don’t worry! We offer many products and options that may not be listed. Just reach out to us through the quote form on our website or email us at swift@swiftprintingonline.com, and we’ll be happy to assist you.

Bleeds

CANVA 

Using margins, bleeds, and crop marks in Canva.

Adding bleeds in canva YouTube

The site currently supports eight major and popular print products as listed. We are shortly going to introduce more products like logos/mailing labels, vinyl stickers, catalogs, banners, calendars, door hangers and raised ink cards.

Answer: Paper weight, stock, and finish are all interconnected concepts. Paper weight, which can be measured in pounds (lbs) in the US or grams per square meter (gsm) in metric systems, indicates the density or heaviness of the paper but not always its thickness, especially when comparing coated to uncoated papers. Coated papers might feel thicker due to the additional layer, despite having the same weight as uncoated ones. 

Finish refers to the surface quality of the paper, which can range from matte to glossy, affecting how ink is absorbed and how light reflects off the paper, thereby influencing the visual and tactile experience of the printed material.

Text stock includes lighter papers like standard copy paper at around 20 lbs or 75 gsm, extending to papers used for brochures, flyers, and book pages, ranging from about 60 lbs to 100 lbs or 89 gsm to 148 gsm. This stock provides a good balance of flexibility and quality.

Card stock is a heavier, more robust paper type, ideal for business cards, postcards, invitations, and similar applications where durability is needed. Weights for card stock can go from about 65 lbs to over 110 lbs, or 175 gsm to over 300 gsm, offering a range of textures and finishes for various printing purposes.

When selecting paper for your project, considering both the weight and finish is crucial as they significantly impact the final product's appearance, feel, and longevity. The right choices in weight and finish ensure that your printed media aligns with your quality and functionality expectations, creating the desired look and feel.

• Raster Images are made up of tiny pixels, like a digital photo. Common file types include JPEG, PNG, and TIFF. Because they are pixel-based, they can lose quality and become blurry if resized too much.

• Vector Images are created using mathematical equations, meaning they can be scaled infinitely without losing quality. Common file types include AI, EPS, and SVG. Vectors are ideal for logos, text, and illustrations that need to be resized often.

For the best print quality, vector files are preferred whenever possible, especially for logos and graphics with sharp lines.

• PDF: A PDF is designed for high-quality printing and document sharing. It can contain both vector and raster elements, ensuring sharp text and images. PDFs also support color profiles and high-resolution settings, making them the best choice for professional printing.

• PNG: A PNG is a raster image format best suited for digital use, like websites and social media. While it supports transparency, it is not ideal for printing because it uses RGB color mode (optimized for screens) instead of CMYK (used for printing). PNGs can also lose quality if not saved at a high resolution.

Which is better for printing?
A PDF is the best choice for printing because it maintains high resolution, supports vector graphics, and preserves color accuracy. If you only have a PNG, it should be high-resolution (300 DPI or more), but a PDF will always provide better results.

The discrepancy between the color you see on your screen and what appears on your print can be attributed to several factors:

Color Space Differences: Screens typically use the RGB (Red, Green, Blue) color model, which can display a wide range of colors, including those that are very vibrant or bright. In contrast, printing uses primarily the CMYK (Cyan, Magenta, Yellow, Black) color model, which has a narrower color gamut, meaning some colors seen on screen cannot be exactly replicated in print.

Monitor Calibration and Capabilities: Even if calibrated, not all monitors can accurately recreate colors due to differences in their display technology, quality, and age. Calibration helps adjust the display to show colors as accurately as possible, but without proper calibration or if the monitor's color capabilities are limited, colors might not be true to life.

Software and File Settings: The color settings in your design software, how the file is prepared for printing, and the printer's settings all influence color outcomes. If the file isn't set to the correct color profile for printing, colors can shift.

Paper Type: Different papers absorb ink or toner differently, affecting color saturation and tone. Glossy paper, for example, might make colors look more vibrant than matte or uncoated paper.

Images on prints can look blocky or pixelated due to:

Low Resolution: The image doesn't have enough detail for the size you're printing it at. You need images with at least 300 DPI for clear prints.

Scaling Up Too Much: Making an image much larger than its original size makes the pixels visible.

Use Good Source Images: It's always best to start with the original file if possible. High-quality, unaltered images ensure the best print results. Avoid using images that have been compressed or are from low-quality sources like screenshots.

File Compression: Using files that have been compressed to save space loses detail, making images look pixelated. 

Accidental Compression can happen when: You send images via email or upload them to social media, where they get automatically compressed. You save images from websites, which might compress them. Screenshotting: Taking screenshots of images, especially from screens or websites, often reduces the quality and resolution, leading to compression and pixelation.

Digital Laser printing with the latest technology for speed, quality, and consistency. It's perfect for detailed work and allows for easy customization, all while being more eco-friendly.

Product pricing varies depending on the selected options, such as quantity and paper type. The total price will be displayed on the product page once all options are chosen or during checkout. Prices generally remain the same after an order is processed, as long as the printed file matches the selected order details. However, if there is a discrepancy—such as ordering single-sided business cards but providing a double-sided print file—the final price may be adjusted accordingly.